PRIVACY
Your access information
We use your email address as the unique match for the authorised roster. We retain the registered name only to administer access requests and the course.
We store access decisions, versioned course-use acknowledgements and security records. Verification codes expire after 15 minutes. Sign-in sessions expire after 48 hours.
While an approved learner has a classroom open, the classroom records their most recent authenticated check-in and whether it was Core or Advanced. The instructor dashboard treats a learner as active now when that check-in is less than two minutes old.
Closed requests and records following the end of access are normally retained for 365 days, then deleted. Active approved access is retained while it is needed to provide and protect the course. Temporary rate-limit records expire sooner.
Cloudflare provides the application database and private object storage. Resend delivers access emails. These details are not used to subscribe you to marketing.
To ask for access to, correction of or deletion of your information, email support@thetruetroop.com.